[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"leaderboard-brand-customer-feedback-software-usersnap":3,"leaderboard-industry-customer-feedback-software":69},{"pageState":4,"canonicalPath":5,"industryId":6,"industrySlug":7,"industryName":8,"collectionType":9,"brandId":10,"brandName":11,"brandSlug":12,"websiteUrl":13,"overallScore":14,"industryRank":15,"brandCount":15,"enginesCovered":16,"lastUpdatedAt":17,"summary":18,"strengths":19,"weaknesses":19,"trendNotes":19,"seoTitle":20,"seoDescription":21,"faq":22,"engineBreakdowns":23,"competitors":37,"overallTrend":56,"interactionSummary":57,"liveInsights":59,"qualification":60},"CURRENT","/leaderboard/customer-feedback-software/brands/usersnap",188,"customer-feedback-software","Customer Feedback Software","CATEGORY",6854,"Usersnap","usersnap","https://usersnap.com/",80.88,6,2,"Sat Aug 15 2026 04:24:55 GMT+0000 (Coordinated Universal Time)","Usersnap ranks #6 in Customer Feedback Software with an overall AI visibility score of 80.88.","","Usersnap AI Visibility in Customer Feedback Software | AIvsRank","Usersnap ranks #6 in the Customer Feedback Software AI visibility leaderboard.",[],[24,31],{"engineCode":25,"engineName":26,"rank":15,"score":27,"mentionRate":28,"mentions":29,"runDate":30},"grok-4-5-videofree","Grok 4.5 via VideoFree",80.5,76,0,"2026-08-15T04:24:55.006Z",{"engineCode":32,"engineName":33,"rank":15,"score":34,"mentionRate":35,"mentions":29,"runDate":36},"chatgpt","ChatGPT",81.25,79,"2026-08-15T04:24:53.860Z",[38,44,50],{"brandName":39,"brandSlug":40,"rank":41,"overallScore":42,"scoreGap":43},"Survicate","survicate",5,82.73,-1.85,{"brandName":45,"brandSlug":46,"rank":47,"overallScore":48,"scoreGap":49},"Canny","canny",4,83.85,-2.97,{"brandName":51,"brandSlug":52,"rank":53,"overallScore":54,"scoreGap":55},"UserVoice","uservoice",3,84.95,-4.07,[],{"upvoteCount":29,"followCount":29,"isUpvoted":58,"isFollowed":58},false,{"rankInterpretation":19,"engineDivergenceInterpretation":19,"competitorGapInterpretation":19,"trendInterpretation":19},{"state":61,"indexable":62,"sitemapEligible":62,"linkEligible":62,"contentCompleteness":63,"reasonCodes":64,"dataAsOf":67,"freshUntil":68,"lastModifiedAt":67},"current",true,"complete",[65,66],"historical_accepted_path_preserved","retained_accepted_lkg","2026-08-25T10:58:58.437Z","2026-09-24T10:58:58.437Z",{"id":6,"slug":7,"nameCn":8,"nameEn":8,"collectionType":9,"qualification":70,"brandCount":15,"faq":72,"engines":82,"overallRankings":120,"publishedBrandLinks":144,"latestRuns":151,"liveInsights":192},{"state":61,"indexable":62,"sitemapEligible":62,"linkEligible":62,"contentCompleteness":63,"reasonCodes":71,"dataAsOf":67,"freshUntil":68,"lastModifiedAt":67},[65,66],[73,76,79],{"question":74,"answer":75},"How is the Customer Feedback Software leaderboard calculated?","Overall ranking combines the latest AI visibility signals across tracked engines for Customer Feedback Software, including rank position, recommendation strength, and mention-rate patterns.",{"question":77,"answer":78},"Why can Qualtrics Customer Experience lead overall but differ by engine?","Each AI engine can prefer different brands, evidence, freshness, and recommendation patterns, so engine-specific rankings can diverge from the combined leaderboard.",{"question":80,"answer":81},"How often is this Customer Feedback Software leaderboard updated?","This leaderboard updates whenever new completed runs are available for Customer Feedback Software, with the latest refresh date shown on the page.",[83,87,91,95,100,103,104,108,112,116],{"id":84,"code":85,"slug":86,"displayName":85},1000005,"Sonar","perplexity",{"id":88,"code":89,"slug":90,"displayName":89},1000007,"MiniMax","minimax",{"id":92,"code":93,"slug":94,"displayName":93},1000008,"GLM","glm",{"id":96,"code":97,"slug":98,"displayName":99},1000009,"Qwen3.6","qwen","Qwen",{"id":101,"code":25,"slug":102,"displayName":26},1,"grok",{"id":16,"code":32,"slug":32,"displayName":33},{"id":53,"code":105,"slug":106,"displayName":107},"gemini-3-5-flash-lite-openrouter","gemini","Gemini 3.5 Flash-Lite via OpenRouter",{"id":47,"code":109,"slug":110,"displayName":111},"claude-haiku-4-5-openrouter","claude","Claude Haiku 4.5 via OpenRouter",{"id":41,"code":113,"slug":114,"displayName":115},"kimi-k2-7-code-openrouter","kimi","Kimi K2.7 Code via OpenRouter",{"id":15,"code":117,"slug":118,"displayName":119},"deepseek-v4-flash-bailian","deepseek","DeepSeek V4 Flash via Bailian",[121,127,133,136,139,142],{"rank":101,"brandName":122,"brandSlug":123,"websiteUrl":124,"compositeIndex":125,"mentionRate":126},"Qualtrics Customer Experience","qualtrics-customer-experience","https://www.qualtrics.com/customer-experience/",93.35,94.5,{"rank":16,"brandName":128,"brandSlug":129,"websiteUrl":130,"compositeIndex":131,"mentionRate":132},"Medallia Experience Cloud","medallia-experience-cloud","https://www.medallia.com/platform/",92.23,93,{"rank":53,"brandName":51,"brandSlug":52,"websiteUrl":134,"compositeIndex":54,"mentionRate":135},"https://www.uservoice.com/",83,{"rank":47,"brandName":45,"brandSlug":46,"websiteUrl":137,"compositeIndex":48,"mentionRate":138},"https://canny.io/",81,{"rank":41,"brandName":39,"brandSlug":40,"websiteUrl":140,"compositeIndex":42,"mentionRate":141},"https://survicate.com/",79.5,{"rank":15,"brandName":11,"brandSlug":12,"websiteUrl":13,"compositeIndex":14,"mentionRate":143},77.5,[145,146,147,148,149,150],{"brandName":45,"brandSlug":46},{"brandName":128,"brandSlug":129},{"brandName":122,"brandSlug":123},{"brandName":39,"brandSlug":40},{"brandName":11,"brandSlug":12},{"brandName":51,"brandSlug":52},[152,178],{"engineConfigId":101,"engineDisplayName":26,"runDate":30,"brandCount":15,"rankings":153},[154,160,163,168,173,177],{"rank":101,"brandName":122,"brandSlug":123,"websiteUrl":124,"compositeIndex":155,"mentionRate":156,"rankScore":157,"recommendStrength":158,"firstMentionRate":159,"mentionCount":29,"totalQuestions":15,"rankPosition":101},94.1,95,96,94,85,{"rank":16,"brandName":128,"brandSlug":129,"websiteUrl":130,"compositeIndex":161,"mentionRate":132,"rankScore":156,"recommendStrength":132,"firstMentionRate":162,"mentionCount":29,"totalQuestions":15,"rankPosition":16},92.7,84,{"rank":53,"brandName":51,"brandSlug":52,"websiteUrl":134,"compositeIndex":164,"mentionRate":165,"rankScore":159,"recommendStrength":166,"firstMentionRate":167,"mentionCount":29,"totalQuestions":15,"rankPosition":53},84.75,82,88,89,{"rank":47,"brandName":45,"brandSlug":46,"websiteUrl":137,"compositeIndex":169,"mentionRate":170,"rankScore":135,"recommendStrength":171,"firstMentionRate":172,"mentionCount":29,"totalQuestions":15,"rankPosition":47},83.5,80,87,92,{"rank":41,"brandName":39,"brandSlug":40,"websiteUrl":140,"compositeIndex":174,"mentionRate":175,"rankScore":162,"recommendStrength":159,"firstMentionRate":176,"mentionCount":29,"totalQuestions":15,"rankPosition":41},82.35,78,91,{"rank":15,"brandName":11,"brandSlug":12,"websiteUrl":13,"compositeIndex":27,"mentionRate":28,"rankScore":170,"recommendStrength":162,"firstMentionRate":132,"mentionCount":29,"totalQuestions":15,"rankPosition":15},{"engineConfigId":16,"engineDisplayName":33,"runDate":36,"brandCount":15,"rankings":179},[180,182,184,187,189,191],{"rank":101,"brandName":122,"brandSlug":123,"websiteUrl":124,"compositeIndex":181,"mentionRate":158,"rankScore":157,"recommendStrength":172,"firstMentionRate":175,"mentionCount":29,"totalQuestions":15,"rankPosition":101},92.6,{"rank":16,"brandName":128,"brandSlug":129,"websiteUrl":130,"compositeIndex":183,"mentionRate":132,"rankScore":156,"recommendStrength":172,"firstMentionRate":28,"mentionCount":29,"totalQuestions":15,"rankPosition":16},91.75,{"rank":53,"brandName":51,"brandSlug":52,"websiteUrl":134,"compositeIndex":185,"mentionRate":162,"rankScore":186,"recommendStrength":171,"firstMentionRate":159,"mentionCount":29,"totalQuestions":15,"rankPosition":53},85.15,86,{"rank":47,"brandName":45,"brandSlug":46,"websiteUrl":137,"compositeIndex":188,"mentionRate":165,"rankScore":162,"recommendStrength":186,"firstMentionRate":176,"mentionCount":29,"totalQuestions":15,"rankPosition":47},84.2,{"rank":41,"brandName":39,"brandSlug":40,"websiteUrl":140,"compositeIndex":190,"mentionRate":138,"rankScore":135,"recommendStrength":159,"firstMentionRate":167,"mentionCount":29,"totalQuestions":15,"rankPosition":41},83.1,{"rank":15,"brandName":11,"brandSlug":12,"websiteUrl":13,"compositeIndex":34,"mentionRate":35,"rankScore":138,"recommendStrength":162,"firstMentionRate":171,"mentionCount":29,"totalQuestions":15,"rankPosition":15},{"rankingTakeaways":193,"selectedRankingDescription":19},[]]