[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"leaderboard-brand-help-desk-software-teamsupport":3,"leaderboard-industry-help-desk-software":87},{"pageState":4,"canonicalPath":5,"industryId":6,"industrySlug":7,"industryName":8,"collectionType":9,"brandId":10,"brandName":11,"brandSlug":12,"websiteUrl":13,"overallScore":14,"industryRank":15,"brandCount":16,"enginesCovered":17,"lastUpdatedAt":18,"summary":19,"strengths":20,"weaknesses":20,"trendNotes":20,"seoTitle":21,"seoDescription":22,"faq":23,"engineBreakdowns":24,"competitors":57,"overallTrend":74,"interactionSummary":75,"liveInsights":77,"qualification":78},"CURRENT","/leaderboard/help-desk-software/brands/teamsupport",128,"help-desk-software","Help Desk Software","CATEGORY",6472,"TeamSupport","teamsupport","https://www.teamsupport.com/",80.91,14,15,5,"Wed Aug 12 2026 06:24:58 GMT+0000 (Coordinated Universal Time)","TeamSupport ranks #14 in Help Desk Software with an overall AI visibility score of 80.91.","","TeamSupport AI Visibility in Help Desk Software | AIvsRank","TeamSupport ranks #14 in the Help Desk Software AI visibility leaderboard.",[],[25,33,39,45,51],{"engineCode":26,"engineName":27,"rank":28,"score":29,"mentionRate":30,"mentions":31,"runDate":32},"grok-4-5-videofree","Grok 4.5 via VideoFree",13,82.35,82,0,"2026-08-12T05:05:04.808Z",{"engineCode":34,"engineName":35,"rank":15,"score":36,"mentionRate":37,"mentions":31,"runDate":38},"chatgpt","ChatGPT",79.4,78,"2026-08-12T06:24:58.034Z",{"engineCode":40,"engineName":41,"rank":15,"score":42,"mentionRate":43,"mentions":31,"runDate":44},"gemini-3-5-flash-lite-openrouter","Gemini 3.5 Flash-Lite via OpenRouter",83.8,83,"2026-08-22T17:10:29.627Z",{"engineCode":46,"engineName":47,"rank":16,"score":48,"mentionRate":49,"mentions":31,"runDate":50},"claude-haiku-4-5-openrouter","Claude Haiku 4.5 via OpenRouter",77.85,77,"2026-08-22T17:10:33.214Z",{"engineCode":52,"engineName":53,"rank":28,"score":54,"mentionRate":55,"mentions":31,"runDate":56},"kimi-k2-7-code-openrouter","Kimi K2.7 Code via OpenRouter",81.15,81,"2026-08-22T17:10:36.742Z",[58,63,68],{"brandName":59,"brandSlug":60,"rank":28,"overallScore":61,"scoreGap":62},"LiveAgent","liveagent",81.72,-0.81,{"brandName":64,"brandSlug":65,"rank":16,"overallScore":66,"scoreGap":67},"Kayako","kayako",79.98,0.93,{"brandName":69,"brandSlug":70,"rank":71,"overallScore":72,"scoreGap":73},"HappyFox","happyfox",12,82.83,-1.92,[],{"upvoteCount":31,"followCount":31,"isUpvoted":76,"isFollowed":76},false,{"rankInterpretation":20,"engineDivergenceInterpretation":20,"competitorGapInterpretation":20,"trendInterpretation":20},{"state":79,"indexable":80,"sitemapEligible":80,"linkEligible":80,"contentCompleteness":81,"reasonCodes":82,"dataAsOf":85,"freshUntil":86,"lastModifiedAt":85},"current",true,"complete",[83,84],"historical_accepted_path_preserved","retained_accepted_lkg","2026-08-25T10:58:58.437Z","2026-09-24T10:58:58.437Z",{"id":6,"slug":7,"nameCn":8,"nameEn":8,"collectionType":9,"qualification":88,"description":90,"brandCount":16,"faq":91,"engines":101,"overallRankings":137,"publishedBrandLinks":214,"latestRuns":230,"liveInsights":350},{"state":79,"indexable":80,"sitemapEligible":80,"linkEligible":80,"contentCompleteness":81,"reasonCodes":89,"dataAsOf":85,"freshUntil":86,"lastModifiedAt":85},[83,84],"Software whose primary purpose includes receiving, organizing, assigning and resolving customer or internal support requests.",[92,95,98],{"question":93,"answer":94},"How is the Help Desk Software leaderboard calculated?","Overall ranking combines the latest AI visibility signals across tracked engines for Help Desk Software, including rank position, recommendation strength, and mention-rate patterns.",{"question":96,"answer":97},"Why can Zendesk Support lead overall but differ by engine?","Each AI engine can prefer different brands, evidence, freshness, and recommendation patterns, so engine-specific rankings can diverge from the combined leaderboard.",{"question":99,"answer":100},"How often is this Help Desk Software leaderboard updated?","This leaderboard updates whenever new completed runs are available for Help Desk Software, with the latest refresh date shown on the page.",[102,106,110,114,119,122,124,127,130,132],{"id":103,"code":104,"slug":105,"displayName":104},1000005,"Sonar","perplexity",{"id":107,"code":108,"slug":109,"displayName":108},1000007,"MiniMax","minimax",{"id":111,"code":112,"slug":113,"displayName":112},1000008,"GLM","glm",{"id":115,"code":116,"slug":117,"displayName":118},1000009,"Qwen3.6","qwen","Qwen",{"id":120,"code":26,"slug":121,"displayName":27},1,"grok",{"id":123,"code":34,"slug":34,"displayName":35},2,{"id":125,"code":40,"slug":126,"displayName":41},3,"gemini",{"id":128,"code":46,"slug":129,"displayName":47},4,"claude",{"id":17,"code":52,"slug":131,"displayName":53},"kimi",{"id":133,"code":134,"slug":135,"displayName":136},6,"deepseek-v4-flash-bailian","deepseek","DeepSeek V4 Flash via Bailian",[138,144,150,156,162,168,174,180,187,194,200,206,208,210,212],{"rank":120,"brandName":139,"brandSlug":140,"websiteUrl":141,"compositeIndex":142,"mentionRate":143},"Zendesk Support","zendesk-support","https://www.zendesk.com/service/ticketing-system/",93.06,93.8,{"rank":123,"brandName":145,"brandSlug":146,"websiteUrl":147,"compositeIndex":148,"mentionRate":149},"Salesforce Service Cloud","salesforce-service-cloud","https://www.salesforce.com/service/cloud/",91.97,92.8,{"rank":125,"brandName":151,"brandSlug":152,"websiteUrl":153,"compositeIndex":154,"mentionRate":155},"Freshdesk","freshdesk","https://www.freshworks.com/freshdesk/",89.3,89.6,{"rank":128,"brandName":157,"brandSlug":158,"websiteUrl":159,"compositeIndex":160,"mentionRate":161},"Jira Service Management","jira-service-management","https://www.atlassian.com/software/jira/service-management",89.24,89.4,{"rank":17,"brandName":163,"brandSlug":164,"websiteUrl":165,"compositeIndex":166,"mentionRate":167},"HubSpot Service Hub","hubspot-service-hub","https://www.hubspot.com/products/service",87.75,87.6,{"rank":133,"brandName":169,"brandSlug":170,"websiteUrl":171,"compositeIndex":172,"mentionRate":173},"Intercom","intercom","https://www.intercom.com/helpdesk",87.46,87.4,{"rank":175,"brandName":176,"brandSlug":177,"websiteUrl":178,"compositeIndex":179,"mentionRate":179},7,"Zoho Desk","zoho-desk","https://www.zoho.com/desk/",86,{"rank":181,"brandName":182,"brandSlug":183,"websiteUrl":184,"compositeIndex":185,"mentionRate":186},8,"Kustomer","kustomer","https://www.kustomer.com/",85.78,85.6,{"rank":188,"brandName":189,"brandSlug":190,"websiteUrl":191,"compositeIndex":192,"mentionRate":193},9,"Gorgias","gorgias","https://www.gorgias.com/",84.79,84.2,{"rank":195,"brandName":196,"brandSlug":197,"websiteUrl":198,"compositeIndex":199,"mentionRate":193},10,"Front","front","https://front.com/",84.71,{"rank":201,"brandName":202,"brandSlug":203,"websiteUrl":204,"compositeIndex":205,"mentionRate":42},11,"Help Scout","help-scout","https://www.helpscout.com/",84.49,{"rank":71,"brandName":69,"brandSlug":70,"websiteUrl":207,"compositeIndex":72,"mentionRate":30},"https://www.happyfox.com/",{"rank":28,"brandName":59,"brandSlug":60,"websiteUrl":209,"compositeIndex":61,"mentionRate":55},"https://www.liveagent.com/",{"rank":15,"brandName":11,"brandSlug":12,"websiteUrl":13,"compositeIndex":14,"mentionRate":211},80.2,{"rank":16,"brandName":64,"brandSlug":65,"websiteUrl":213,"compositeIndex":66,"mentionRate":36},"https://kayako.com/",[215,216,217,218,219,220,221,222,223,224,225,226,227,228,229],{"brandName":151,"brandSlug":152},{"brandName":196,"brandSlug":197},{"brandName":189,"brandSlug":190},{"brandName":69,"brandSlug":70},{"brandName":202,"brandSlug":203},{"brandName":163,"brandSlug":164},{"brandName":169,"brandSlug":170},{"brandName":157,"brandSlug":158},{"brandName":64,"brandSlug":65},{"brandName":182,"brandSlug":183},{"brandName":59,"brandSlug":60},{"brandName":145,"brandSlug":146},{"brandName":11,"brandSlug":12},{"brandName":139,"brandSlug":140},{"brandName":176,"brandSlug":177},[231,266,288,311,331],{"engineConfigId":120,"engineDisplayName":27,"runDate":32,"brandCount":16,"rankings":232},[233,239,243,248,251,255,257,260,262,264],{"rank":120,"brandName":139,"brandSlug":140,"websiteUrl":141,"compositeIndex":234,"mentionRate":235,"rankScore":236,"recommendStrength":237,"firstMentionRate":238,"mentionCount":31,"totalQuestions":181,"rankPosition":120},93.1,94,95,93,84,{"rank":123,"brandName":145,"brandSlug":146,"websiteUrl":147,"compositeIndex":240,"mentionRate":237,"rankScore":241,"recommendStrength":235,"firstMentionRate":242,"mentionCount":31,"totalQuestions":181,"rankPosition":123},92,96,72,{"rank":125,"brandName":151,"brandSlug":152,"websiteUrl":153,"compositeIndex":244,"mentionRate":245,"rankScore":246,"recommendStrength":247,"firstMentionRate":246,"mentionCount":31,"totalQuestions":181,"rankPosition":125},90.25,91,90,89,{"rank":128,"brandName":157,"brandSlug":158,"websiteUrl":159,"compositeIndex":249,"mentionRate":247,"rankScore":237,"recommendStrength":245,"firstMentionRate":250,"mentionCount":31,"totalQuestions":181,"rankPosition":128},89.2,76,{"rank":17,"brandName":169,"brandSlug":170,"websiteUrl":171,"compositeIndex":252,"mentionRate":246,"rankScore":247,"recommendStrength":253,"firstMentionRate":254,"mentionCount":31,"totalQuestions":181,"rankPosition":17},89.1,87,88,{"rank":133,"brandName":163,"brandSlug":164,"websiteUrl":165,"compositeIndex":256,"mentionRate":254,"rankScore":253,"recommendStrength":254,"firstMentionRate":246,"mentionCount":31,"totalQuestions":181,"rankPosition":133},87.85,{"rank":175,"brandName":196,"brandSlug":197,"websiteUrl":198,"compositeIndex":258,"mentionRate":253,"rankScore":259,"recommendStrength":254,"firstMentionRate":245,"mentionCount":31,"totalQuestions":181,"rankPosition":175},86.95,85,{"rank":181,"brandName":182,"brandSlug":183,"websiteUrl":184,"compositeIndex":261,"mentionRate":179,"rankScore":254,"recommendStrength":259,"firstMentionRate":30,"mentionCount":31,"totalQuestions":181,"rankPosition":181},86.05,{"rank":188,"brandName":176,"brandSlug":177,"websiteUrl":178,"compositeIndex":263,"mentionRate":179,"rankScore":259,"recommendStrength":179,"firstMentionRate":254,"mentionCount":31,"totalQuestions":181,"rankPosition":188},85.85,{"rank":195,"brandName":189,"brandSlug":190,"websiteUrl":191,"compositeIndex":265,"mentionRate":259,"rankScore":179,"recommendStrength":259,"firstMentionRate":254,"mentionCount":31,"totalQuestions":181,"rankPosition":195},85.65,{"engineConfigId":123,"engineDisplayName":35,"runDate":38,"brandCount":16,"rankings":267},[268,271,273,274,276,278,280,283,285,287],{"rank":120,"brandName":145,"brandSlug":146,"websiteUrl":147,"compositeIndex":269,"mentionRate":235,"rankScore":241,"recommendStrength":237,"firstMentionRate":270,"mentionCount":31,"totalQuestions":181,"rankPosition":120},92.45,75,{"rank":123,"brandName":139,"brandSlug":140,"websiteUrl":141,"compositeIndex":272,"mentionRate":237,"rankScore":235,"recommendStrength":245,"firstMentionRate":259,"mentionCount":31,"totalQuestions":181,"rankPosition":123},92.05,{"rank":125,"brandName":157,"brandSlug":158,"websiteUrl":159,"compositeIndex":161,"mentionRate":246,"rankScore":240,"recommendStrength":246,"firstMentionRate":37,"mentionCount":31,"totalQuestions":181,"rankPosition":125},{"rank":128,"brandName":151,"brandSlug":152,"websiteUrl":153,"compositeIndex":275,"mentionRate":247,"rankScore":254,"recommendStrength":253,"firstMentionRate":245,"mentionCount":31,"totalQuestions":181,"rankPosition":128},88.55,{"rank":17,"brandName":169,"brandSlug":170,"websiteUrl":171,"compositeIndex":277,"mentionRate":254,"rankScore":247,"recommendStrength":253,"firstMentionRate":238,"mentionCount":31,"totalQuestions":181,"rankPosition":17},87.8,{"rank":133,"brandName":163,"brandSlug":164,"websiteUrl":165,"compositeIndex":279,"mentionRate":253,"rankScore":253,"recommendStrength":254,"firstMentionRate":247,"mentionCount":31,"totalQuestions":181,"rankPosition":133},87.45,{"rank":175,"brandName":182,"brandSlug":183,"websiteUrl":184,"compositeIndex":281,"mentionRate":259,"rankScore":254,"recommendStrength":259,"firstMentionRate":282,"mentionCount":31,"totalQuestions":181,"rankPosition":175},85.25,79,{"rank":181,"brandName":176,"brandSlug":177,"websiteUrl":178,"compositeIndex":284,"mentionRate":259,"rankScore":179,"recommendStrength":238,"firstMentionRate":179,"mentionCount":31,"totalQuestions":181,"rankPosition":181},85.2,{"rank":188,"brandName":202,"brandSlug":203,"websiteUrl":204,"compositeIndex":286,"mentionRate":238,"rankScore":30,"recommendStrength":253,"firstMentionRate":240,"mentionCount":31,"totalQuestions":181,"rankPosition":188},84.75,{"rank":195,"brandName":189,"brandSlug":190,"websiteUrl":191,"compositeIndex":286,"mentionRate":238,"rankScore":259,"recommendStrength":238,"firstMentionRate":254,"mentionCount":31,"totalQuestions":181,"rankPosition":195},{"engineConfigId":125,"engineDisplayName":41,"runDate":44,"brandCount":16,"rankings":289},[290,292,295,298,300,302,304,305,307,309],{"rank":120,"brandName":139,"brandSlug":140,"websiteUrl":141,"compositeIndex":291,"mentionRate":236,"rankScore":241,"recommendStrength":235,"firstMentionRate":254,"mentionCount":31,"totalQuestions":181,"rankPosition":120},94.4,{"rank":123,"brandName":145,"brandSlug":146,"websiteUrl":147,"compositeIndex":293,"mentionRate":235,"rankScore":294,"recommendStrength":236,"firstMentionRate":37,"mentionCount":31,"totalQuestions":181,"rankPosition":123},93.4,97,{"rank":125,"brandName":157,"brandSlug":158,"websiteUrl":159,"compositeIndex":296,"mentionRate":240,"rankScore":236,"recommendStrength":237,"firstMentionRate":297,"mentionCount":31,"totalQuestions":181,"rankPosition":125},91.9,80,{"rank":128,"brandName":169,"brandSlug":170,"websiteUrl":171,"compositeIndex":299,"mentionRate":245,"rankScore":237,"recommendStrength":245,"firstMentionRate":247,"mentionCount":31,"totalQuestions":181,"rankPosition":128},91.4,{"rank":17,"brandName":151,"brandSlug":152,"websiteUrl":153,"compositeIndex":301,"mentionRate":246,"rankScore":245,"recommendStrength":246,"firstMentionRate":240,"mentionCount":31,"totalQuestions":181,"rankPosition":17},90.35,{"rank":133,"brandName":196,"brandSlug":197,"websiteUrl":198,"compositeIndex":303,"mentionRate":247,"rankScore":254,"recommendStrength":245,"firstMentionRate":240,"mentionCount":31,"totalQuestions":181,"rankPosition":133},89.25,{"rank":175,"brandName":163,"brandSlug":164,"websiteUrl":165,"compositeIndex":303,"mentionRate":247,"rankScore":247,"recommendStrength":246,"firstMentionRate":245,"mentionCount":31,"totalQuestions":181,"rankPosition":175},{"rank":181,"brandName":182,"brandSlug":183,"websiteUrl":184,"compositeIndex":306,"mentionRate":254,"rankScore":240,"recommendStrength":254,"firstMentionRate":43,"mentionCount":31,"totalQuestions":181,"rankPosition":181},88.7,{"rank":188,"brandName":189,"brandSlug":190,"websiteUrl":191,"compositeIndex":308,"mentionRate":254,"rankScore":246,"recommendStrength":253,"firstMentionRate":246,"mentionCount":31,"totalQuestions":181,"rankPosition":188},88.65,{"rank":195,"brandName":176,"brandSlug":177,"websiteUrl":178,"compositeIndex":310,"mentionRate":254,"rankScore":247,"recommendStrength":254,"firstMentionRate":253,"mentionCount":31,"totalQuestions":181,"rankPosition":195},88.05,{"engineConfigId":128,"engineDisplayName":47,"runDate":50,"brandCount":16,"rankings":312},[313,315,317,319,320,322,324,325,327,329],{"rank":120,"brandName":139,"brandSlug":140,"websiteUrl":141,"compositeIndex":314,"mentionRate":240,"rankScore":235,"recommendStrength":245,"firstMentionRate":247,"mentionCount":31,"totalQuestions":181,"rankPosition":120},91.85,{"rank":123,"brandName":145,"brandSlug":146,"websiteUrl":147,"compositeIndex":316,"mentionRate":247,"rankScore":245,"recommendStrength":246,"firstMentionRate":30,"mentionCount":31,"totalQuestions":181,"rankPosition":123},89.15,{"rank":125,"brandName":151,"brandSlug":152,"websiteUrl":153,"compositeIndex":318,"mentionRate":254,"rankScore":247,"recommendStrength":253,"firstMentionRate":246,"mentionCount":31,"totalQuestions":181,"rankPosition":125},88.1,{"rank":128,"brandName":182,"brandSlug":183,"websiteUrl":184,"compositeIndex":179,"mentionRate":179,"rankScore":253,"recommendStrength":259,"firstMentionRate":43,"mentionCount":31,"totalQuestions":181,"rankPosition":128},{"rank":17,"brandName":163,"brandSlug":164,"websiteUrl":165,"compositeIndex":321,"mentionRate":259,"rankScore":179,"recommendStrength":253,"firstMentionRate":247,"mentionCount":31,"totalQuestions":181,"rankPosition":17},85.95,{"rank":133,"brandName":157,"brandSlug":158,"websiteUrl":159,"compositeIndex":323,"mentionRate":259,"rankScore":253,"recommendStrength":254,"firstMentionRate":55,"mentionCount":31,"totalQuestions":181,"rankPosition":133},85.45,{"rank":175,"brandName":176,"brandSlug":177,"websiteUrl":178,"compositeIndex":286,"mentionRate":238,"rankScore":259,"recommendStrength":179,"firstMentionRate":253,"mentionCount":31,"totalQuestions":181,"rankPosition":175},{"rank":181,"brandName":169,"brandSlug":170,"websiteUrl":171,"compositeIndex":326,"mentionRate":43,"rankScore":238,"recommendStrength":259,"firstMentionRate":179,"mentionCount":31,"totalQuestions":181,"rankPosition":181},83.95,{"rank":188,"brandName":202,"brandSlug":203,"websiteUrl":204,"compositeIndex":328,"mentionRate":30,"rankScore":43,"recommendStrength":238,"firstMentionRate":254,"mentionCount":31,"totalQuestions":181,"rankPosition":188},83.05,{"rank":195,"brandName":189,"brandSlug":190,"websiteUrl":191,"compositeIndex":330,"mentionRate":55,"rankScore":30,"recommendStrength":43,"firstMentionRate":259,"mentionCount":31,"totalQuestions":181,"rankPosition":195},81.85,{"engineConfigId":17,"engineDisplayName":53,"runDate":56,"brandCount":16,"rankings":332},[333,335,337,338,339,341,343,345,347,348],{"rank":120,"brandName":139,"brandSlug":140,"websiteUrl":141,"compositeIndex":334,"mentionRate":236,"rankScore":236,"recommendStrength":237,"firstMentionRate":254,"mentionCount":31,"totalQuestions":181,"rankPosition":120},93.9,{"rank":123,"brandName":145,"brandSlug":146,"websiteUrl":147,"compositeIndex":336,"mentionRate":235,"rankScore":241,"recommendStrength":237,"firstMentionRate":297,"mentionCount":31,"totalQuestions":181,"rankPosition":123},92.85,{"rank":125,"brandName":157,"brandSlug":158,"websiteUrl":159,"compositeIndex":244,"mentionRate":245,"rankScore":240,"recommendStrength":245,"firstMentionRate":30,"mentionCount":31,"totalQuestions":181,"rankPosition":125},{"rank":128,"brandName":151,"brandSlug":152,"websiteUrl":153,"compositeIndex":303,"mentionRate":246,"rankScore":247,"recommendStrength":254,"firstMentionRate":246,"mentionCount":31,"totalQuestions":181,"rankPosition":128},{"rank":17,"brandName":163,"brandSlug":164,"websiteUrl":165,"compositeIndex":340,"mentionRate":247,"rankScore":254,"recommendStrength":253,"firstMentionRate":247,"mentionCount":31,"totalQuestions":181,"rankPosition":17},88.25,{"rank":133,"brandName":176,"brandSlug":177,"websiteUrl":178,"compositeIndex":342,"mentionRate":253,"rankScore":179,"recommendStrength":259,"firstMentionRate":179,"mentionCount":31,"totalQuestions":181,"rankPosition":133},86.15,{"rank":175,"brandName":169,"brandSlug":170,"websiteUrl":171,"compositeIndex":344,"mentionRate":259,"rankScore":238,"recommendStrength":259,"firstMentionRate":253,"mentionCount":31,"totalQuestions":181,"rankPosition":175},85.05,{"rank":181,"brandName":202,"brandSlug":203,"websiteUrl":204,"compositeIndex":346,"mentionRate":238,"rankScore":37,"recommendStrength":179,"firstMentionRate":240,"mentionCount":31,"totalQuestions":181,"rankPosition":181},83.6,{"rank":188,"brandName":189,"brandSlug":190,"websiteUrl":191,"compositeIndex":328,"mentionRate":43,"rankScore":30,"recommendStrength":43,"firstMentionRate":259,"mentionCount":31,"totalQuestions":181,"rankPosition":188},{"rank":195,"brandName":182,"brandSlug":183,"websiteUrl":184,"compositeIndex":349,"mentionRate":43,"rankScore":238,"recommendStrength":297,"firstMentionRate":43,"mentionCount":31,"totalQuestions":181,"rankPosition":195},82.9,{"rankingTakeaways":351,"selectedRankingDescription":20},[]]