AI Customer Support Platforms AI visibility trends show how entity AI Index scores have moved across 1 completed public Claude leaderboard snapshots from Aug 22, 2026 to Aug 22, 2026.
Sierra leads the latest Claude snapshot with a 87.9 AI Index and 88% mention rate.
Sierra is flat 0 AI Index points across the visible window, moving from 87.9 to 87.9 on Claude.
The chart currently compares Cognigy. Use the entity filters to separate durable visibility trends from one-off ranking movement in a single AI engine.
Read this trend alongside the main AI Customer Support Platforms leaderboard and entity pages: the trend view explains historical movement, while ranking pages show the latest cross-entity position, mention rate, and score gap.
Cognigy ranking and static AI visibility queries should use the base entity page. This trend page is for Cognigy AI visibility trend, ranking history, and movement over time.
Claude