Verified global entity benchmark
Atlassian
Jira Service Management AI visibility across 2 qualified public leaderboard collections and 5 answer engines, with scoped rankings, freshness, and private tracking paths.
Each row comes from a completed public Leaderboard run. Open the scoped entity page for collection-specific competitors, methodology, and history.
| Collection | Engine | Rank | AI Index | Mention rate | Data as of |
|---|---|---|---|---|---|
| Help Desk Software Category benchmark | Kimi K2.7 Code via OpenRouter | 3 | 90.3 | 91.0% | Aug 22, 2026 |
| Help Desk Software Category benchmark | Claude Haiku 4.5 via OpenRouter | 6 | 85.5 | 85.0% | Aug 22, 2026 |
| Help Desk Software Category benchmark | Gemini 3.5 Flash-Lite via OpenRouter | 3 | 91.9 | 92.0% | Aug 22, 2026 |
| Help Desk Software Category benchmark | ChatGPT | 4 | 88.6 | 88.0% | Aug 22, 2026 |
| Help Desk Software Category benchmark | Grok 4.5 via VideoFree | 5 | 87.4 | 87.0% | Aug 22, 2026 |
| IT Service Management Software Category benchmark | Grok 4.5 via VideoFree | 3 | 87.4 | 88.0% | Aug 15, 2026 |
| IT Service Management Software Category benchmark | ChatGPT | 3 | 89.2 | 89.0% | Aug 15, 2026 |
Identity: one verified entity can participate in multiple real collections without changing existing scoped IDs or URLs.
Evidence: scores and ranks remain collection- and engine-specific; this page does not invent a universal aggregate score.
Freshness: every benchmark row carries its completed run date. Missing or stale evidence is withheld through qualification.
Continue from this benchmark
Public cross-collection evidence is useful for discovery. Private tracking adds your prompts, competitors, citations, saved answers, recurring changes, actions, validation, and report readiness.