AI Visibility Leaderboard
Freshservice AI Visibility in IT Service Management Software
Freshservice AI Visibility in IT Service Management Software is based on the latest accepted public leaderboard evidence.
Rank, score, engine coverage, and nearby competitors are rendered from the same accepted leaderboard data used by the public page.
Freshservice visibility profile
- Current rank
- 4
- Visibility score
- 85.32
- Collection
- IT Service Management Software
Freshservice is rank 4 in IT Service Management Software with composite index 85.32.
Closest competitors
| Brand | Rank | Visibility score | AI engine note |
|---|---|---|---|
| ServiceNow IT Service Management | 1 | 93.03 | Compared across the latest accepted AI visibility evidence |
| BMC Helix ITSM | 2 | 89.65 | Compared across the latest accepted AI visibility evidence |
| Jira Service Management | 3 | 88.3 | Compared across the latest accepted AI visibility evidence |
| Ivanti Neurons for ITSM | 5 | 82.93 | Compared across the latest accepted AI visibility evidence |
| ManageEngine ServiceDesk Plus | 6 | 81.93 | Compared across the latest accepted AI visibility evidence |
| HaloITSM | 7 | 81.25 | Compared across the latest accepted AI visibility evidence |
How to read this page
This page uses the same leaderboard snapshot for its headline, visible metrics, and comparison table. Read rank together with visibility score: rank shows relative position in the current view, while the score records measured AI visibility. Nearby rows provide comparison context. Follow the related leaderboard links to compare the wider set of tracked entities and continue exploring pages based on the same snapshot.
Scores describe the data available for the snapshot date and should be read as a point-in-time comparison, not a permanent rating. Differences between rows show relative visibility within this leaderboard view. A later snapshot can change both rank and score when the underlying evaluations change. The static table keeps the primary comparison readable without requiring interactive controls.