AI Visibility Profile · Industry · Software and Information Technology

ServiceNow AI Visibility in Software and Information Technology

ServiceNow ranks #7 of 10 in the Software and Information Technology AI visibility leaderboard with a 19.3 AI Index across 3 tracked AI engines. Use this page to compare AI search visibility, engine breakdowns, trend context, and nearby entities.

Entity Score
19
Leaderboard rank #7 of 10

AI visibility answer

How ServiceNow appears in AI search

ServiceNow currently ranks #7 out of 10 in the Software and Information Technology AI visibility leaderboard with a 19.3 AI Index across 3 tracked AI engines. Use it as a direct answer for ServiceNow AI visibility, AI search ranking, and answer-engine benchmark questions.

The engine breakdown compares how ChatGPT, gemini, and Grok rank or mention ServiceNow, so the page separates broad AI search visibility from single-engine outliers.

Industry Rank
#7
Engines Covered
3
Comparable Entities
3
Updated
Jun 26, 2026

Entity Snapshot

ServiceNow is currently #7 out of 10 entities in Software and Information Technology, with a 19.3 overall AI visibility score across 3 tracked engines. That position shows how often AI systems surface the brand when answering industry comparison and recommendation prompts.

Strongest visibility currently comes from gemini (24 AI Index, 20% mention rate) and Grok (18 AI Index, 0% mention rate). These engines provide the best evidence that the brand is being selected consistently when AI systems answer this category.

Visibility is relatively weaker in ChatGPT (16 AI Index, 20% mention rate) and Grok (18 AI Index, 0% mention rate). Those lower-scoring engines are the main places to investigate if recommendation consistency needs to improve.

ServiceNow's strongest current visibility comes from gemini (24 AI Index, 20% mention rate) and Grok (18 AI Index, 0% mention rate). Its weaker engine profile is ChatGPT (16 AI Index, 20% mention rate) and Grok (18 AI Index, 0% mention rate), so the engine spread points to where recommendation consistency can still improve.

Continue from Here

This public entity page is a neutral starting point. Use Tracker when you want private monitoring for ServiceNow or a competitor set.

Compare in Trend Explorer

ServiceNow is trending upward based on recent AI visibility runs, moving from 10 to 19.3 for a +9.3 point change.

ServiceNow improved over the visible trend window, moving from 10 on 2026-06-25 to 19.3 on 2026-06-26. Use this trend alongside the engine breakdown to see whether movement is broad or isolated to a few engines.

ServiceNow improved over the visible trend window, moving from 10 on 2026-06-25 to 19.3 on 2026-06-26. Use this trend alongside the engine breakdown to see whether movement is broad or isolated to a few engines.

Engine Breakdown

ChatGPT
ChatGPT
Jun 26, 2026
Rank
#7
AI Index
16.0
Mention Rate
20.0%
gemini
gemini
Jun 26, 2026
Rank
#7
AI Index
24.0
Mention Rate
20.0%
Grok
Grok
Jun 26, 2026
Rank
#7
AI Index
18.0
Mention Rate
0.0%

Comparable Entities

Adobe is the closest comparable entity by rank, with ServiceNow behind it by 12.3 AI Index points. This gap is useful for reading whether the page reflects a clear lead, a close contest, or a brand that needs stronger AI evidence to move up.

FAQ

Why is ServiceNow ranked in the Software and Information Technology leaderboard?

ServiceNow is ranked using its current overall AI visibility score across tracked engines in Software and Information Technology, combining rank position, recommendation strength, and mention-rate signals.

Which engines are strongest and weakest for ServiceNow?

The latest engine breakdown shows the strongest visibility in gemini and relatively weaker visibility in ChatGPT.

Which entities should be compared with ServiceNow?

ServiceNow is compared most directly with Adobe, Intuit, and SAP in the current Software and Information Technology leaderboard.

How often is this page updated?

The page updates whenever new completed leaderboard runs are available for this industry.

Methodology and source context

AIvsRank calculates this public entity page from 3 tracked AI engines and the latest completed industry leaderboard run for Software and Information Technology.

Use the score, mention-rate, engine breakdown, comparable entities, and trend context together; no single chart or paragraph should be read as the whole visibility signal.