AI Visibility Profile · Category · Help Desk Software

Kayako AI Visibility in Help Desk Software

Kayako ranks #15 in Help Desk Software with an overall AI visibility score of 79.98.

Entity Score
80
Leaderboard rank #15 of 15

AI visibility answer

How Kayako appears in AI search

Kayako currently ranks #15 out of 15 in the Help Desk Software AI visibility leaderboard with a 80 AI Index across 5 tracked AI engines. Use it as a direct answer for Kayako AI visibility, AI search ranking, and answer-engine benchmark questions.

The engine breakdown compares how Grok, ChatGPT, and Gemini rank or mention Kayako, so the page separates broad AI search visibility from single-engine outliers.

Category Rank
#15
Engines Covered
5
Comparable Entities
3
Updated
Aug 12, 2026

Entity Snapshot

Kayako is currently #15 out of 15 entities in Help Desk Software, with a 80 overall AI visibility score across 5 tracked engines. That position shows how often AI systems surface the brand when answering category comparison and recommendation prompts.

Kayako's strongest current visibility comes from Gemini (83 AI Index, 82% mention rate) and Grok (81.8 AI Index, 81% mention rate). Its weaker engine profile is Kimi (76.5 AI Index, 77% mention rate) and ChatGPT (77.2 AI Index, 76% mention rate), so the engine spread points to where recommendation consistency can still improve.

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This public entity page is a neutral starting point. Use Tracker when you want private monitoring for Kayako or a competitor set.

Kayako ranking history
Trend data will appear after more completed runs are collected.

Engine Breakdown

Rank
#14
AI Index
81.8
Mention Rate
81.0%
Rank
#15
AI Index
77.2
Mention Rate
76.0%
Rank
#15
AI Index
83.0
Mention Rate
82.0%
Rank
#11
AI Index
81.5
Mention Rate
81.0%
Rank
#15
AI Index
76.5
Mention Rate
77.0%

Comparable Entities

TeamSupport is the closest comparable entity by rank, with Kayako behind it by 0.9 AI Index points. This gap is useful for reading whether the page reflects a clear lead, a close contest, or a brand that needs stronger AI evidence to move up.

FAQ

Methodology and source context

AIvsRank calculates this public entity page from 5 tracked AI engines and the latest completed category leaderboard run for Help Desk Software.

Use the score, mention-rate, engine breakdown, comparable entities, and trend context together; no single chart or paragraph should be read as the whole visibility signal.