IT Service Management Software AI Visibility Trends

IT Service Management Software · ChatGPT · AI Index over time

Trend Overview

IT Service Management Software AI visibility trends show how entity AI Index scores have moved across 1 completed public ChatGPT leaderboard snapshots from Aug 15, 2026 to Aug 15, 2026.

ServiceNow IT Service Management leads the latest ChatGPT snapshot with a 93.3 AI Index and 94% mention rate.

ServiceNow IT Service Management is flat 0 AI Index points across the visible window, moving from 93.3 to 93.3 on ChatGPT.

The chart currently compares ServiceNow IT Service Management, BMC Helix ITSM, Jira Service Management. Use the entity filters to separate durable visibility trends from one-off ranking movement in a single AI engine.

Read this trend alongside the main IT Service Management Software leaderboard and entity pages: the trend view explains historical movement, while ranking pages show the latest cross-entity position, mention rate, and score gap.

IT Service Management Software AI ranking queries should use the base collection page. This trend page is for IT Service Management Software ranking trend, history, and movement over time.

Trend Summary

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EntityLatest AI IndexStart AI IndexDeltaMention RateLatest RankBest RankTrend
ServiceNow IT Service Management93.393.3094%#1#1Stable
BMC Helix ITSM90.390.3090%#2#2Stable
Jira Service Management89.289.2089%#3#3Stable
Freshservice86.686.6086%#4#4Stable
Ivanti Neurons for ITSM84.584.5084%#5#5Stable
HaloITSM84.284.2083%#6#6Stable
ManageEngine ServiceDesk Plus83.383.3082%#7#7Stable

Engine Snapshot Comparison

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EngineLatest LeaderLeader AI IndexLeader GapEntitiesSnapshot Date
GrokServiceNow IT Service Management92.83.87Aug 15, 2026
ChatGPTServiceNow IT Service Management93.337Aug 15, 2026

Snapshot History

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DateLeaderLeader AI IndexLeader GapTop 3Entities
Aug 15, 2026ServiceNow IT Service Management93.33ServiceNow IT Service Management, BMC Helix ITSM, Jira Service Management7

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Open private tracker See latest IT Service Management Software AI rankings ServiceNow IT Service Management AI visibility profileBMC Helix ITSM AI visibility profileJira Service Management AI visibility profilePerplexity rankings for IT Service Management SoftwareMiniMax rankings for IT Service Management SoftwareGLM rankings for IT Service Management SoftwareQwen rankings for IT Service Management Software

ChatGPT· AI Index History

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